IT governance plays a highly relevant role in companies, especially during critical moments such as decision-making. Businesses with good and efficient IT governance models have a superior competitive differential, especially because they make better decisions and execute IT processes more consistently.
Many IT governance models face challenges when implementing processes in infrastructure, as well as in policies and guidelines, which are fundamental items for maintaining compliance and efficiency in IT governance.
The importance of IT infrastructure processes
IT infrastructure is related to telecommunications platforms, hardware, physical facilities, LAN and WAN networks, and the people responsible for executing different tasks and roles corresponding to IT processes. Just as important as establishing the IT architecture is developing the necessary services that meet business needs, the corporate data model, and achieving the objectives defined for each process. This is where the definition of ICT resources, hardware, and the capabilities and skills required for infrastructure processes to operate efficiently and produce good results comes into play.
The right time for definitions and actions
It is common to find hardware being defined in advance, at the same time as primary business requirements. This inversion in definition generally causes problems in the infrastructure, or even makes the definition incompatible with the company’s core proposal, which will bring inefficiency to the operation. The early definition of ICT resources can also directly harm infrastructure processes.
The key role of business requirements
When the team is unaware of the main business requirements, defining capabilities and skills becomes a much more difficult task. And these areas need to be developed throughout the entire infrastructure lifecycle, as they are essential for planning and improving processes.
The need for qualified resources
With highly qualified resources, maintenance costs are lower, and consequently, the efficiency of solutions and the ability to direct skills to core process points are enhanced.
The IT governance process in infrastructure
Adopting an IT governance process is essential to rethink structures and begin integrating the development of each step into the business proposal. Thus, model alignment will enable the production of great opportunities through technology, adding value and achieving a competitive differential in the strategic business process.
Adopting a governance process without considering IT infrastructure leaves the process inefficient and susceptible to becoming obsolete and incompatible. Avoid frustrations in IT governance models by rethinking project infrastructure and definitions, which will be essential to meet expectations and achieve a successful final result, free of bottlenecks and problems directly affected by process development.
