Currently, technology is present in every stage of a business, and directly impacts the company’s productivity. There are forecasts of an increase in this participation, as innovations emerge almost daily, with the objective of greater agility and productivity.
The IT sector plays an important strategic role in companies nowadays. Maintaining the stability and availability of systems, in addition to database security, for example, are fundamental demands of the area.
Investments in IT project management and the monitoring of activities related to the sector contribute to the identification and solution of problems, in addition to increasing the availability of IT services, among other benefits.
It was with the objective of securely migrating the database, achieving improvements, and enhancing the monitoring of the company’s infrastructure environment that Bella Arte – Home Utilities – bet on Teclógica’s managed services.
The company was responsible for the complete integration of infrastructure project planning, as well as securely executing the migration of the existing database, enabling the alignment of business strategies. This also generated superior performance and yield for the organization. With Teclógica’s support, Bella Arte obtained a more stable, secure environment that enables service delivery in a more efficient and agile response time.
“We needed a partner that would enable more specialized service. After some research and recommendations, we decided to invest in Teclógica’s infrastructure solutions. By contracting them, it was possible to optimize our processes, making the daily routine of the responsible team easier,” comments Tarcisio Rausch, director of Bella Arte.
The executive highlights that the planning and efficient execution, managed by Teclógica’s infrastructure project specialists, were decisive in minimizing risks, potential losses, and reducing costs.
TI.Guard in company productivity
Bella Arte also invested in Teclógica’s TI.Guard. The software helps promote system stability and availability, preventing downtime and failures, and achieves agility in identifying and solving bottlenecks or difficulties generated in the corporate IT environment. TI.Guard enables the rapid identification of incidents through continuous monitoring by the technical support team.
The solution contributed to further enhancing customer service, making it faster, in addition to stabilizing the costs of the technology sector.
“With TI.Guard, it was possible to have a broader and more dynamic view of the servers, thus minimizing losses such as system unavailability, downtime, failures, or maintenance,” comments Rausch.
The executive also points out that the entire team benefits from the solution. With 24/7 specialized monitoring, system performance is not compromised, and problems with servers, connections, and other instabilities are avoided. Employees also avoid wasting time, making the company’s processes more productive.
Rausch comments that monitoring provided greater security for the company and also significantly increased productivity. “With TI.Guard, we have a fast and secure response regarding the company’s difficulties and potential problems, making the environment stable and well-structured,” he concludes.
Teclógica’s Director of Services, Alessandro Nunes, also spoke about it. He explains that by investing in technologies that manage the entire execution and efficient operation of servers and other company resources, it is possible to have a strategic and well-defined vision of the environment.
“In this way, the company achieves stability, enabling problems to be identified preventively without affecting the routine of employees and customers, which translates into positive results for the business,” the executive emphasizes.
About Bella Arte
Founded in May 2005 in the city of Gaspar, Santa Catarina, Bella Arte – Home Utilities – specializes in the development and production of curtain accessories and home utilities.
