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Home › Blog › Gestão e Serviços de TI › IT Governance and IT Management: What Are the Differences?
Gestão e Serviços de TI

IT Governance and IT Management: What Are the Differences?

Indeed, IT governance and management policies are part of the routine of many businesses. When thinking about technology, the principles of IT governance and management are often confused. This leads to an environment where sector processes may not match business needs. To prevent this from happening, […]
By Teclógica · 17/02/2017
IT Governance and IT Management: What Are the Differences?

Indeed, IT governance and management policies are part of the routine of many businesses. When thinking about technology, the principles of IT governance and management are often confused. This leads to an environment where sector processes may not match business needs.

To prevent this from happening, the professional responsible for the area must adopt a strategic vision. This way, utilizing both concepts in the best possible way, ensuring that network infrastructure, digital services, and software function optimally.

In this sense, both IT governance and management are crucial to ensure the proper functioning of solutions that, today, are deeply integrated into a company’s routines.

They allow for better resource direction, optimization of the business’s IT infrastructure, and correct strategic alignment between the IT sector and the enterprise.

Still, both have major differences between their principles and objectives. So, if you want to know the differences between IT governance and management policies, and how they can affect a company’s operations, keep reading today’s post!

Differences between IT governance and IT management

What are the principles of IT governance?

In general, the term IT governance is used to define strategies, metrics, and operational policies that allow for better control over the entire operation of activities and operating standards of the IT sector, as well as its respective infrastructure.

When well applied, governance strategies allow for the correct alignment of area objectives with the medium and long-term goals of the enterprise. Thus, the activities of technicians and analysts will be directed with a focus on results, revenue generation, and greater innovation.

By evaluating the state of the IT infrastructure, its metrics and indicators, the IT manager will be able to define new support policies and strategies. The ideal is for them to be geared towards the optimization of resources available to the user.

Thus, they will be implemented and constantly evaluated, ensuring that all sector processes undergo continuous improvement.

Consequently, IT governance will be able to ensure that all sector routines provide employees with high-performance equipment and systems, allowing the execution of their activities in the best possible way. In this sense, IT governance principles can be applied with various objectives.

New investments can be made to reduce costs, for example. With this, they will have their return maximized through new decision-making processes. These processes must focus on market data analysis to maximize return on investment.

Thus, the company can decrease expenses by making its operational chain more automated, scalable, and with greater mobility.

IT governance and risk management

On the other hand, those looking for a more reliable, robust IT environment with a low index of security vulnerabilities can use IT governance as an infrastructure optimization strategy.

In this case, new access control, monitoring, and system configuration policies can be implemented. And, as a consequence, users will rely on a more efficient and secure working environment.

In other words, we can highlight as the main pillars of IT governance policies:

  • risk management policies;
  • user support processes;
  • infrastructure organization;
  • strategic alignment between the IT sector and business objectives;
  • security and privacy policies;
  • decision-making processes and investment evaluation.

Bonus: Complete guide to implementing a Service Desk in your company

What are the principles of IT management?

While IT governance has one of its main focuses on controlling IT infrastructure management policies, IT management is focused on the management of daily operational tasks and policies.

It will be a broad system of routines that control the activities of technicians, support specialists, and other professionals in the sector. As a consequence, IT management will ensure that all resources always have the best possible utilization.

In this sense, metrics can be used as a way to evaluate the performance of equipment and software tools.

Each indicator will be defined for an area or activity of the sector. Then, the IT manager will have a broad and precise view of all internal processes.

Communication channels can also be used to ensure that faults and problems are found with agility.

Through them, the IT manager can evaluate how each routine affects the user’s daily life, and also analyze which points can be improved in the medium and long term. Therefore, strategies that stimulate the success of IT sector activities by all professionals in the area can be adopted.

How does IT governance relate to corporate governance?

Indeed, IT governance has a deep relationship with corporate governance policies. Together, both approaches can make an enterprise more efficient, competitive, and profitable. Thus, the business manages to better match market needs and have a service portfolio capable of generating great profits.

Corporate governance — which we can define as a set of practices that make the company more efficient through auditing and monitoring processes — can be integrated into IT governance policies to ensure that the enterprise improves its overall functioning.

IT managers can still work with other sectors by defining strategies together that can facilitate the creation of a corporate culture based on maximizing operational efficiency and performance.

This way, all systems and services will have their failure rate reduced, ultimately generating a major improvement in the productivity level of each professional.

Ultimately, in the medium and long term, a company with an efficient and robust operational chain manages to adopt new goals that are bolder and have a greater capacity to generate revenue.

They will be based on the business’s ability to reach its target audience with more competitive and attractive services. In addition, all investments made will have a broader return, generating new revenue streams.

So, did you like the post? Now it’s your turn: what are your approaches to keeping the company and IT infrastructure running at maximum performance? Leave us your comment and share your strategies with us!

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Differences between IT governance and IT management What are the principles of IT governance? IT governance and risk management What are the principles of IT management? How does IT governance relate to corporate governance?

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