Cibrafértil – Companhia Brasileira de Fertilizantes – is operating in a scenario of broad expansion. Recently, the company increased its number of units from three to eleven, which resulted in the need for an IT environment that could support this growth without altering process quality. To achieve this, it adopted TI.Guard, the monitoring and technical support service from Teclógica – an IT and business process management company.
“When I arrived at Cibrafértil, I looked for partners with high technical quality who could provide differentiated support and, above all, offer maturity in governance. In addition, a striking feature of Teclógica is the humanization that the team manages to bring to IT, easy access to managers and directors, the ability to support the most diverse demands, and the high technical quality of the team,” highlights Cibrafértil’s IT manager, Rafael França.
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The acquired infrastructure monitoring and support service consists of proactive equipment tracking to identify and resolve issues that could destabilize the technological environment, with the aim of reducing costs and potential risks. With the implementation of TI.Guard, the company aims to monitor all critical areas and measure IT demands with a focus on continuous improvement.
