Privacy & Data
Protection Policy

Teclógica was founded in 1994, aiming to deliver top-tier technological results in enterprise solutions and software projects for its clients.

We manage applications through dedicated teams organized by domain knowledge and centered on the SPOC (Single Point of Contact) methodology. These teams manage application lifecycles, identifying continuous improvement opportunities and minimizing IT disruptions.

Furthermore, we build tailored software solutions implemented by systems analysts, developers, and architects to guarantee enhanced operational throughput and governance.

We firmly believe that trust is the foundation of our progress. We make continuous efforts to provide clear information on all data processing activities, whether through licensed software or direct engagement with data subjects, ensuring security across our platforms and digital touchpoints.

This Policy clarifies the collection, use, and disclosure of personal data when you browse our website or interact with our services.

If you have questions or wish to exercise your rights as a data subject, please contact our Data Protection Officer (DPO) through the channels detailed herein.

Below, we outline key information regarding personal data processed under our controllership.

IDENTIFICATION OF THE DATA CONTROLLER

We act as data controllers for personal data accessed within the scope of this Policy.

As data controllers and in accordance with the Brazilian General Data Protection Law (LGPD, Law No. 13,709/2018) and international privacy benchmarks, we explain how data is processed, for what purposes, and with whom it is shared.

PERSONAL DATA COLLECTED

Due to the nature of our activities, we may process specific categories of personal data recorded in our internal data mapping inventories.

We collect personal data when you engage with us directly, whether during commercial transactions, recruitment, or when browsing our website.

We process two primary categories of personal data:

PROCESSING OF CHILDREN AND ADOLESCENTS’ DATA

Under applicable law, processing data of minors (under 18 years of age) requires specific consent from parents or legal guardians.

We have established strict procedures to obtain and verify parental consent, outlining all intended processing activities in accordance with this Policy.

LEGAL GROUNDS FOR DATA PROCESSING

All personal data processing conducted by our organization adheres strictly to lawful bases under the LGPD.

As data controllers, we process data based on one or more of the following legal grounds:

• Compliance with legal or regulatory obligations (tax, fiscal, labor, and industry norms);
• Execution of contracts or preliminary procedures necessary for service provision;
• Protection of life and physical safety of the data subject or third parties;
• Regular exercise of rights in judicial, administrative, or arbitration proceedings;
• Legitimate interests pursued by the data controller or third parties;
• Credit protection and risk prevention;
• Explicit consent provided by the data subject or legal representative.

WHO WE SHARE PERSONAL DATA WITH

Data collected by our company may be shared with public and private entities under legal authorizations for compliance, contractual fulfillment, and operational management.

We mandate that all third-party recipients implement robust technical and organizational security measures to protect shared information.

If you have questions regarding data sharing, please contact our Data Protection Officer.

DATA STORAGE AND HOSTING

Our data is securely stored on enterprise cloud infrastructure operated by Google Cloud and on-premises servers in Blumenau, SC, Brazil. International data transfers comply with statutory cross-border safeguard standards.

Physical records are retained securely within our corporate facilities.

DATA RETENTION PERIODS

Personal data is retained only for the duration necessary to fulfill the specific purposes of collection, mapped and periodically reviewed by our DPO.

Consent-based data is stored until consent is revoked, unless continued retention is required under statutory legal grounds.

Upon fulfillment of processing purposes, data is permanently erased or anonymized.

Dedicated channels are available for data subjects to inquire about their retention timelines.

For retention queries, contact our Data Protection Officer.

HOW WE PROTECT YOUR DATA

We deploy industry-standard technical and organizational security controls to guarantee confidentiality, integrity, and availability.

Controls include access restrictions, encryption, continuous threat monitoring, and administrative policies to prevent data loss or misuse.

We uphold accountability by proving compliance with relevant legal standards and cybersecurity controls.

DATA SUBJECT ACCESS TO PERSONAL DATA

Data subjects may submit free, accessible requests to our DPO to review their processed personal records, respecting proprietary commercial secrets.

For security verification, we may request identity confirmation before fulfilling requests.

To exercise access, reach out through the DPO communication channels below.

RIGHTS OF DATA SUBJECTS

Data subjects hold fundamental statutory rights under applicable privacy legislation:

• Confirmation of the existence of data processing;
• Access to processed personal data;
• Correction of incomplete, inaccurate, or outdated records;
• Anonymization, blocking, or deletion of unnecessary or excessive data;
• Data portability in structured format;
• Information on public and private entities with whom data is shared;
• Information on the option to deny consent and associated consequences; and
• Revocation of previously granted consent.

Requests must be submitted directly to our Data Protection Officer.

DATA PROTECTION OFFICER (DPO)

For inquiries, complaints, or rights requests regarding your personal data, contact our DPO:

Important: Official communications between data subjects and our organization are deemed valid instruments for expressing intent.

USE OF COOKIES ON OUR PLATFORMS

Cookies are small text files placed on user devices to enhance browsing experience, analytics, and functionality.

We use cookies to analyze web traffic and optimize system performance.

To learn more about how cookies operate, please read our Cookie Policy.

ABOUT OUR PRIVACY POLICY

This Policy provides clear and objective privacy disclosures to our visitors and partners.

If you have any questions or concerns regarding our privacy practices, we invite you to contact us directly.

This Policy is periodically updated to reflect evolving legal, technological, and operational requirements.

This version of the Privacy and Data Protection Policy was published on October 15, 2021.